Refund Policy

Refund & Return Policy

At Misk Aura, we're committed to delivering high-quality, authentic perfumes 
along with a smooth shopping experience. Please read our refund and return 
policy carefully before placing your order.

Do You Accept Returns?

Misk Aura does not accept returns under normal circumstances. Since our 
perfumes are sealed and quality-checked before dispatch, we only process 
refunds in specific cases outlined below.

When Are Refunds Issued?

We issue a full refund if you receive a **different perfume than the one 
you ordered**. To qualify:

- The refund request must be submitted within **3 days of delivery**
- Requests made after 3 days will not be accepted
- Please contact us with your order number and a photo of the item received

Damaged Products During Delivery?

Every Misk Aura order is carefully packaged and dispatched in perfect 
condition. In the rare case that a product arrives damaged, this occurs 
during courier transit and is outside our control. As such, Misk Aura is 
unable to offer a refund for damage caused during delivery.

We recommend inspecting your package at the time of delivery whenever possible.

Our Delivery Partner

All Misk Aura orders are shipped via **PostEx**, ensuring reliable and 
trackable delivery across Pakistan.

Need Help?

For any questions about your order, refunds, or our policy, reach out to us:

📞 **0334-7034541**

Policy Updates

Misk Aura reserves the right to update or modify this policy at any time 
without prior notice. We encourage customers to review this page 
periodically.